Role profiles

Select a Job type and click Go to read a role profile of the different jobs at LivingWell.

Job type     Get Adobe® Reader®

Creche


Crèche Assistant Adobe® PDF
Responsible as part of the Crèche Team for delivering a fun, legendary customer experience in meeting the needs of parents, children and members.

Crèche Manager Adobe® PDF
Responsible for managing, supporting and motivating the crèche team to deliver a legendary customer service experience in meeting the needs of parents, children and members within a fun environment.

Crèche Supervisor Adobe® PDF
Please contact the club direct to find out more about this role

Customer Service Centre


Customer Services Administrator Adobe® PDF
To provide accurate and timely recording of all BACS collection and refund revenues and costs; compliance with Company policy, maintaining accurate records and providing accurate administrative support to clubs. Administer the BACS collection and refunding system.

Customer Services Advisor Adobe® PDF
Responsible as part of the Customer Services team for maximising member retention through effective interaction; contacting members and dealing with queries, maintaining accurate records and providing accurate administrative support to clubs.

Customer Services Manager Adobe® PDF
Responsible for managing, supporting and motivating the customer service team to deliver a legendary customer service experience to members and clubs. Initiate, implement and monitor processes and evaluation procedures to ensure quality standards are achieved.

Front of House


Cafe Bar Supervisor Adobe® PDF
Please contact the club direct to find out more about this role

Cafe Bar Team Member Adobe® PDF
Please contact the club direct to find out more about this role

Front of House Manager Adobe® PDF
Responsible for managing, supporting and motivating the Front of House Team to deliver a legendary customer experience to members and guests.

Reception Manager Adobe® PDF
Responsible for managing, supporting and motivating the Front of House Team to deliver a legendary customer experience to members and guests.

Reception Supervisor Adobe® PDF
Please contact the club direct to find out more about this role

Receptionist Adobe® PDF
Responsible as part of the Reception team for delivering a legendary customer experience; ensuring our members and guests receive a personalised, efficient and consistent service on visiting the club.

Senior Receptionist Adobe® PDF
Responsible as part of the Reception team for delivering a legendary customer experience; ensuring our members and guests receive a personalised, efficient and consistent service on visiting the club.

Health and Fitness


Group Exercise Co-ordinator Adobe® PDF
Responsible as part of the Health and Fitness team for delivering and co-ordinating a great group fitness offering through being passionate about helping our members enjoy a healthier lifestyle. Maximise retention and satisfaction through effective member interaction and managing the Group Exercise programme using the time, type teacher model.

Group Exercise Instructor Adobe® PDF
Please contact the club direct to find out more about this role

Health and Fitness Coach Adobe® PDF
To increase member retention through direct MMI, discussion & understanding of their goals, delivery of the appropriate exercise advice and prescription, general housekeeping/maintenance and high levels of enthusiasm and motivation.

Health and Fitness Manager Adobe® PDF
To increase member retention through the management of MMI, implementation of H&F procedures, effective recruitment and managing the senior Fitness Coach and Group Exercise Co-ordinators performance.

Medical Advisor Adobe® PDF
Responsible for facilitating and coordinating the new member medical query process (PARQ's) to enable and help our members enjoy a healthier lifestyle.

Personal Coach Adobe® PDF
To increase fitness department profitability through delivering high quality Personal Coaching and Focus Sessions to members and to increase overall member retention through delivering effective MMI.

Personal Coaching Co-ordinator Adobe® PDF
To increase revenue and the ultimate profitability throughout the club by ensuring the teams deliver high quality Personal Coaching, BTP and Focus Sessions to members and increase overall member retention through delivering effective MMI.

Senior Health and Fitness Coach Adobe® PDF
Responsible as part of the Health and Fitness team for delivering a great fitness offering through being passionate about helping our members enjoy a healthier lifestyle. To increase retention through hand on management if the H&FC's when delivering MMI, Kickstarts, programme intervention and exercise advice.

Swimming Instructor Adobe® PDF
Please contact the club direct to find out more about this role

Management


Club Manager London Adobe® PDF
Accountable for driving Sales and Retention targets. Responsible for demonstrating strong leadership skills to ensure smooth day-to-day operation through a balanced scorecard approach.

Duty Manager Adobe® PDF
Please contact the club direct to find out more about this role

Finance Manager Adobe® PDF
To provide accurate and timely recording of club revenues and costs; compliance with Company policy and to provide analysis and challenge to the club to drive increased profitability.

Hotel Club Manager Adobe® PDF
Responsible for effectively managing, developing and leading the team to ensure achievement of financial targets. Maximise sales, retention and satisfaction of members and guests by offering an exceptional product, delivered through outstanding customer service, quality systems and adherence to Franchise standards.

Premier Club Manager Adobe® PDF
Accountable for ensuring the effective management of the club in such a way as to achieve all agreed targets as a result of effectively leading the team by embracing a balanced scorecard approach to managing the businesses and cultivating an environment in which SPiiCE can thrive.

Operations and Maintenance


Food and Beverage Assistant Adobe® PDF
Responsible as part of the Food and Beverage Team for delivering a legendary customer experience; ensuring our members and guests receive a personalised, efficient and consistent service on visiting the club.

Food and Beverage Manager Adobe® PDF
Responsible for managing, supporting and motivating the Food and Beverage Team to deliver a legendary customer experience to members and guests.

General Manager Adobe® PDF
Accountable for ensuring the effective management of the club in such a way as to achieve all agreed targets as a result of effectively leading the team by embracing a balanced scorecard approach to managing the businesses and cultivating an environment in which SPiiCE can thrive.

Maintenance Engineer Adobe® PDF
Responsible for ensuring a high level of operational effectiveness and maintenance of the club premises in line with brand, product and service standards.

Maintenance Manager Adobe® PDF
Please contact the club direct to find out more about this role

Membercare Manager Adobe® PDF
Responsible for managing, supporting and motivating the Membercare Team to deliver a legendary customer experience to members and guests.

Membercare Assistant Adobe® PDF
Responsible as part of the Membercare Team for delivering a legendary customer experience; ensuring consistently high standards of cleanliness are maintained within the club to maximise member satisfaction.

Operations Manager Hotel Club Adobe® PDF
Responsible for ensuring all members and hotel guests receive a truly memorable member experience through effective day-to-day operational management in line with Franchise standards.

Operations Manager Premier Club Adobe® PDF
Responsible for ensuring all members receive a truly memorable member experience and achievement of balanced scorecard measures through effective day-to-day operational management and development of team members.

Secretary to Regional Directors Adobe® PDF
Reporting to Regional Directors / Regional Managers.

Senior Food and Beverage Assistant Adobe® PDF
Responsible as part of the Food & Beverage Team for delivering a legendary customer experience; ensuring our members and guests receive a personalised, efficient and consistent service on visiting the club.

Sales


Corporate Sales Advisor Adobe® PDF
Please contact the club direct to find out more about this role

Sales Consultant Adobe® PDF
Responsible as part of the Sales team for maximising sales opportunities within the club through the generation and conversion of quality leads.

Sales Manager Adobe® PDF
Responsible for leading and retaining a great sales team who are passionate about maximising sales opportunities and driving revenue within the club. Initiating and implementing effective action plans, training and managing procedures to ensure achievement of sales objectives.

Senior Sales Advisor Adobe® PDF
Please contact the club direct to find out more about this role

Beauty


Beauty Manager Adobe® PDF
Responsible for managing, supporting and motivating the Beauty/Hair Team to deliver a legendary customer experience to members and guests.

Beauty Therapist Adobe® PDF
Responsible as part of the Beauty team for delivering a legendary customer experience; ensuring clients, members and guests receive a personalised, efficient and consistent service.

Hair and Beauty Receptionist Adobe® PDF
Responsible as part of the Beauty team for delivering a legendary customer experience; ensuring clients, members and guests receive a personalised, efficient and consistent service.

Hairdressing Stylist Adobe® PDF
Responsible as part of the Beauty team for delivering a legendary customer experience; ensuring clients, members and guests receive a personalised, efficient and consistent service.

Hair Salon Manager Adobe® PDF
Please contact the club direct to find out more about this role

Health and Fitness Coach Adobe® PDF
Please contact the club direct to find out more about this role

Beauty Therapist Adobe® PDF
Responsible as part of the Beauty team for delivering a legendary customer experience; ensuring clients, members and guests receive a personalised, efficient and consistent service.

Beauty Manager Adobe® PDF
Please contact the club direct to find out more about this role

Nail Technician Adobe® PDF
Responsible as part of Beauty team for delivering a legendary customer experience; ensuring clients, members and guests receive a personalised, efficient and consistent service.

Senior Hairdressing Stylist Adobe® PDF
Responsible as part of the Beauty team for delivering a legendary customer experience; ensuring clients, members and guests receive a personalised, efficient and consistent service.

Therapist Adobe® PDF
Please contact the club direct to find out more about this role